Category: RSS Marketing

I wish someone from the Newspaper Association of America had read my blog posts about how and why papers should use digital messaging for both distribution and branding.

Instead, the NAA’s big meeting this week was all about traditional vs. new forms of media. The association griped about aggregators and third-party sites–which at least know how to leverage their stories. Sure, Google chief Eric Schmidt pointed out that his company helps drive traffic to news organizations’ sites, offering a way for those companies to charge a premium for online ads. But what NAA members really should have discussed is, ”How to get to the consumer first?”

And I’ll answer: Digital distribution. Papers are never, ever going to get print subscriptions up to what they once were. But they can obtain subscribers who want their news delivered digitally, like through text message/SMS, email, or RSS. (By the way, the mobileStorm 4.0 digital marketing platform lets clients send all of these types of messages.)

The benefits are many.  Consumers can rest assured that they’ll get the news straight from the source as soon as it’s ready to read. They can even pick and choose which kind of news they want, if they like–”politics,” “local crime,” “arts and entertainment,” etc. And organizations can make money by either charging consumers a subscription fee, or by using an ad-supported model (like other websites using their copy already do).

Will they get it? I’m hoping that after NNA chief John Sturm’s absolutely clueless appearance on the Colbet Report, they realize that they have to start thinking way, way outside the box.

RSS confuses many. Could be that the acronym itself makes it appear more complicated than it really is. So the first thing you should know is what RSS really stands for: Real Simple Syndication. Note the word “simple”!

Key benefits:

• 100% deliverability. If you offer your email and newsletter content via RSS, subscribers to your feed enjoy guaranteed delivery of your content.
• Pull, not push. By signing up to receive your feed, your subscriber is actively requesting your content and updates. This tends to indicate a higher level of customer loyalty and differs from the push strategy sometimes associated with email.

RSS is a great compliment to other digital marketing programs. It’s versatile and can be used in many unique ways. How can you apply RSS technology to your business? Check out ten examples of how companies currently use RSS:

• Orbitz.com, a comprehensive travel website, offers an abundance of services via RSS including airport updates, vacation deals, car rentals, and hotel specials.
  http://www.orbitz.com/App/ViewRSSHelpPage
  
• Amplify, a credit union based in Texas, uses a secure RSS feeder connection to keep customers up to date on what’s happening with their accounts.
  http://www.goamplify.com/products/services/onlinebanking/rss.cfm
• Boston’s Hidden Restaurants, a site showcasing lesser-known restaurants in the New England area, uses RSS feeds to update subscribers on new reviews. Similarly, Creative Loafing—an alternative newspaper and guide to happenings in the metropolitan Atlanta area—uses RSS feeds to update users on various categories including events and restaurants.
  http://atlanta.creativeloafing.com/gyrobase/Syndication
• An Italian restaurant in Red Bank, New Jersey uses an RSS feed to keep patrons updated on specials, menu items, and other promotions.
  http://www.2senza.com/rssfeed.xml
• Cabela’s, an online retailer of sporting and outdoors goods, hosts an RSS feed that informs customers about new products and specials in its “Bargain Cave.”
  http://www.cabelas.com/cabelas/en/templates/category/category.jsp?id=cat21404&navAction=jump&cmCat=MainCatcat21404&cm_re=store*topnav*bc
• Vinfolio, an online wine retailer based in San Francisco, allow users to create custom feeds or subscribe to existing feeds to find out when new wines come in, or to read wine reviews and scores. http://www.vinfolio.com/customerService-rss.jsp
• Indeed.com, a job search aggregator, allows you to subscribe to custom job feeds and notifies you when new classifieds are added.
  http://www.indeed.com
• Belief.net, a multi-faith based website, uses RSS to deliver daily inspiration, faith-based news, and other information relevant to cultivating spiritual growth.
  http://www.beliefnet.com/services/rss/index.html
• UNICEF features RSS feeds to update subscribers on news, current features, and photo essays.
  http://www.unicef.org/rss/index.html

Shaneli Ramratan, Marketing Manager

The digital marketing world is one in constant flux, which is the nature of any industry that centers on technology. From Apple vs. PC to BluRay vs. HD DVD, standards for new technologies become the battlegrounds for many companies trying to have their chosen formats to be the winners. Of course, this is hardly surprising given the vast sums of money spent to win such format wars.

As a result, companies trying to establish their particular format as the standard tend to dismiss the other proposed suggestions. So-called “early adopters’ are used to such shifts but by the time a particular technology reaches the mass consumer audience, normally one standard is established… hopefully.

Digital marketing channels are no different when it comes to standards, both good and bad. Some communication vehicles are more or less uniform in their standards but others offer digital marketers a sometimes bewildering array of options, causing many to go with the less common denominator approach. To help sort through the mess, here’s a quick guide on how various digital marketing communications deal with standards, from the easiest to the most contentious.

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You might have heard that mobileStorm recently launched RSS messaging. That makes us the only company globally that provides 6 ways to communicate with prospects and customers from the same web-based control panel.

RSS, which stands for Really Simple Syndication, is a relatively new web technology that is used to publish frequently updated content such as blogs and news. The first version of RSS was created in March of 1999 for use on the my.netscape.com portal. A 2004 Pew study found that 1 out of 20 people online said they used an RSS aggregator to read content online. So, I can only image how big that number is today. RSS was also the 3rd most searched for “what is” term on Google last year.

All major online portals use RSS to push content to their sites. MyYahoo, for example, is basically just a bunch of RSS feeds. Yahoo lets you customize which news you do and do not want to see. Additionally, Firefox and even Outlook 2007 now have RSS readers built into their applications. This allows you to subscribe to a feed by simply clicking an icon, and the feed is added to your RSS reader.

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