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Archive for May 12th, 2008

Behavioral Targeted Messaging: Shrewd Marketing or Orwellian Nightmare?
Monday, May 12th, 2008
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Mobile Marketing RequirementsIn the novel 1984, novelist George Orwell predicted a future where the government had complete control over the populace, monitoring their every move through technology. An enduring classic, the book introduced the concept that “Big Brother is watching you.” In fact, it proved to be such a seminal work that the term “Orwellian” became synonymous with technologies that are used in such invasive matters of privacy.

Of course, in today’s society we really are in the era of Big Brother, except that the monitoring technology is (or at least supposed to be) designed to protect us, not control us. Opponents of the infamous Patriot Act might disagree but that’s an issue for another day, or blog for that matter…

In some cases, marketers have implemented monitoring and tracking ideas that are almost as nefarious as those Orwell wrote in 1984. This has been exacerbated by online technologies. While for the most part, being online is relatively safe, the proliferation of viruses, Trojan horses and other applications designed to extract information about consumers has caused many to be a lot more cautious. Unfortunately for digital marketers, this skittishness is hurting the burgeoning use of what is being called behavioral targeted messaging.

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