mobileStorm Features

Version 4.0

mobileStorm is a complete digital marketing platform. Below is a complete list of our services and features that can help your business maximize profits and better market to your customers and prospects:

Multiple Forms of Messages in a Single Platform

  • Bulk Email, SMS, Video, RSS, Voice and Fax messages for a fraction of the cost of more traditional methods
  • No record restrictions
  • Pricing based on total message volume sent per month

Easy-to-use Client Control Panel

  • Multiple user roles, can be broken out by brand or position in company
  • Restrict access based on role or by list to protect multiple brands under the same account
  • Innovative Quick Help feature - instructions are displayed on the screen without needing to pull up separate Help file
  • Full browser support for both PC and Mac
  • Test accounts for all messaging forms
  • Additional messaging types can be upgraded directly from the Control Panel
  • Logo/branding for all forms generated by the system, including subscriber forms, confirmation emails, etc.
  • "Autoresponder" emails for all notices to subscribers such as confirming their subscription and editing their profile

Subscriber Management Tools

  • Automated unsubscribe and abuse removal process
  • Permanent Removal List to minimize spam complaints
  • Quickly create web and wireless forms to capture subscriber data online or from any location
  • Exporting options and full search capabilities of subscriber records
  • Batch unsubscribe tool
  • Automatic bounce removal and categorization based on bounce type (hard, soft, spam, unknown) for all message types
  • Validation of subscribers via Double Opt-in process
  • Subscribers can easily manage communication methods through a secure edit profile feature
  • Protect yourself from bogus entries on your forms by making users validate their subscription through a confirmation process.

Campaign Creation Services

  • Options to use own HTML or choose from a variety of professionally designed email templates
  • Multiparting of messages to ensure maximum reach of subscribers
  • Dynamic Content/Personalization for any email campaign (First Name, Last Name, City, Birthdate, etc)
  • HTML/campaign design services available
  • Built-in viral marketing option
  • Multi-media presentation (sound, images, animation) available
  • Additional design consulting creation available
  • HTML optimization for increased inbox delivery rates
  • Quickly duplicate a campaign without having to recreate the message with the Copy Campaign feature.

Campaign Management

  • Streamlined campaign creation process to get messages out even faster
  • No restrictions on database size or frequency of delivery
  • Automated and recurring scheduling options for all time zones
  • Spam score checker to help minimize potential blocks due to spam filters
  • Segmentation of database based on targets

Campaign Analysis

  • Real-time reports for overall performance, list-based or client-based
  • Generate detailed reports on demographic and psychographic data
  • Click tracking and open rate statistics
  • View addresses that received messages and resend only to those that didn't open the first time
  • Send different campaign to those that clicked on a particular link to provide value adds to subscribers
  • Domain reporting breakdowns - find out which domains are the most receptive to your campaigns
  • Refine sending patterns by viewing 2 campaign results side by side with Campaign Comparisons
  • Export reports into marketing presentations/analysis
  • Number of times a subscriber has forwarded your message to their friends

Digital Messaging Consulting and Services

  • Clickstream tracking -- find out how successful your campaigns are in generating revenue and where subscribers quit the ecommerce process
  • Incentive programs and special offers
  • Multiple forms of data collection
  • Dedicated IP addresses
  • RSVP Manager to help organize and track events
  • Data entry services
  • Marketing strategies to increase customer response rates
  • Detailed analysis of campaigns and suggestions for improvement
  • Wireless data capture assessment
  • Wholesale prices on T-Mobile's Sidekick device

Technical Support

  • Dedicated support for all clients with guaranteed turnaround time of 24 hours or less
  • Extensive FAQ and support documentation
  • Additional managed client support available

Technology

  • Robust Linux-based DELL architecture to ensure maximum reliability and speed - Platform built on stable Linux environment
  • Platform built on stable Linux environment
  • Capacity to deliver 2 million emails, 2000 voice mails, 1 million SMS messages and 10,000 faxes in under an hour
  • Automatic application upgrades
  • Light PHP-based front end to minimize screen refreshes
  • Multiple Operating System support (PC, Mac, Linux)
  • Technologic partnerships with some of the industry's most cutting-edge companies

Data Integrity and Management

  • 100% CAN SPAM compliant and strong relationships with key ISPs
  • Encrypted, fire-wall protected system
  • Separate databases per client to ensure maximum privacy and protection
  • Tiered network to improve deliverability
  • Infrastructure is hosted at the most secure and powerful data nationwide such as Savvis and Level3.
  • Daily, weekly, and monthly tape backup services for all client data

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  • TRUSTe Privacy Standards
  • Messaging Anti-Abuse Working Group
  • HACKER SAFE
  • Better Business Bureau
  • Direct Marketing Association