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Support

Amazing Customer Service

Highly Weaponized Support

With mobileStorm, you’ll get a dedicated team of experts for all clients with guaranteed response times of 30 minutes or less (during normal business hours) via phone, chat, or email. In addition to our amazing customer support, you’ll have access to extensive FAQ and support documentation round the clock.

Arm yourself with . . .

  • Phone Support.  Hate it when you call your service provider and all you get is voice mail? We do too.  That’s why we offer phone support Monday through Friday (except on holidays) from 9 a.m. to 6 p.m. Pacific Time. Call us anytime about anything, even if you only want to know how the weather is in L.A. And if you get our voice mail, don’t worry, it’s only because we have a hard time saying goodbye. We’ll call you right back, we promise.
  • Email Support.  All mobileStorm Go clients can get support via email 24/7. Seriously! We burn the midnight oil and would love to help you out when you need it. It’s especially handy if you’re a vampire. Support contact info is available in your control panel.
  • Chat Support.  If you need help now . . . try our Live Chat (no, not that kind of chat).  If you click Live Chat in the Support section of your account, you won’t wait longer than 30 seconds before an agent is ready to help. Chat support is available Monday through Friday (except on holidays) from 9 a.m. to 6 p.m. Pacific Time.




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  • Knowledge Database. We’re talking a “comprehensive” knowledge database that covers the entire mobileStorm platform, as well as a glossary of terms.  Each section of the application is broken out into detailed, step-by-step instructions to help guide you through major features, and also provides answers to many of the questions you might have while using the system.

We’re also constantly updating the database with new FAQs, How-to Guides, and other useful information to make using the application as easy as possible.


Start Getting Amazing Customer Support and watch your business grow.