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mobileStorm Knowledge Base .: Subscribers .: HOW-TO: Delete Bounces

HOW-TO: Delete Bounces

Deleting Bounces:

bounce
A bounce indicates a message was not delivered to a particular record in your database. Bounces can either be a temporary problem, called a soft bounce, or a permanent failure, called a hard bounce.

Subscribers > Manage Bounces

You will see all of your bounces on this screen.

Step 1.

Select your message type

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Step 2.

Select the bounce type you want to view. (Find more information about bounces here.)

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Step 3.

Click on the 'Submit' button.

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Step 4.

Select how many e-mails you want to view per page

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Step 5.

Click on the 'Check All' button.

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Step 6.

Click on the 'Delete Selected' button.


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