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Customer Support

Great Customer Support

Support: It’s Our Secret Sauce

At mobileStorm, Great Customer Support is our core foundation for all the care, expertise, and services we offer our customers. Our fundamental belief is that good support is good business and good business means getting results for our customers and making them better marketers.

With mobileStorm’s Customer Support you’ll get ’round-the-clock help with your daily marketing needs. We provide:

  • Email. We burn the midnight oil, so send us an email 24 hours a day, 7 days a week, and we promise to respond as quickly as possible.
  • Chat Support. If you need help right away, our Live Chat support is available Monday through Friday, holidays excepted, from 8 a.m. to 7 p.m. Pacific Time.
  • Phone Support. We offer phone support that gives you access via phone to our support staff Monday through Friday, holidays excepted, from 9 a.m. to 6 p.m. Pacific Time.



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  • Account Management. Choose from plans that either give you access to our pool of talented experts or let you reach the same Dedicated Account Manager who already knows your programs, strategy, and methodology. Get help and answers, fast, from 9 a.m. to 5 p.m. Monday through Friday (holidays excluded).
  • Knowledge Database. mobileStorm offers a comprehensive, knowledge database that covers the entire mobileStorm platform, as well as a glossary of terms.


Schedule a Demo with our Amazing Support Team and find out how our Customer Support beats anything else out there.