Category: Product Updates

We at mobileStorm are always busy bringing you the latest and greatest in terms of features and functionality, and today we’re happy to announce that we’ve added a new feature: SMS bounce reports.

The new feature breaks down SMS campaign bounces by type and carrier, giving you a better understanding of how and why your SMS messages aren’t being delivered.  More information is provided about the exact subscribers who bounced by clicking on “View Details.”

Various bounce types are returned based on specific reasoning, including:

• Hard — The cell phone number no longer exists on that carrier
• Soft — A soft bounce is when the carrier’s message queue is full at the time of delivery.  The cell phone number is still valid, it just couldn’t be delivered at this time.
• On Blocklist — The cell phone number is on a carrier blocklist and cannot be delivered.
• Spam — You SMS campaign was considered spam, and as a result, was rejected by the carrier.
• Unknown — The carrier replied back with an “unknown” reason for the delivery of this message.

The new feature is available now for all current mobileStorm clients.  If you’re not a client, we encourage you to take a look at what mobileStorm can do for your business by going one-on-one with one of our marketing specialists.

We’re always working with our clients to bake more goodies into mobileStorm Go and Pro to fully optimize the user experience. Every feature request means an opportunity to make our product more powerful and boost campaign performance.

We’ve just added some new features to mobileStorm that our users have been asking for and here they are:

• You can now view Delivery Confirmation Receipts for all carriers in your SMS delivery report

• Any failed MT (Mobile Terminated) SMS Messages will now show in your SMS delivery report

• See the exact date and time that SMS messages have been sent when you export your SMS Inbox

• You can now expand parent email events in “email campaigns” to see the individual “recurring” scheduled events

We’ve also broadened our carrier reach adding Cellular South and nTelos to the list of carriers our clients can text through. This increases potential audience reach by over 5 million people.

We continue to upgrade our product on an ongoing basis to ensure that all our client’s needs are met.

If you’re a client you can benefit from all the most recent updates now. If not, we encourage to go one-on-one with our marketing professionals and take us for test drive at http://www.mobilestorm.com/pro/schedule-demo/.

Until our next update . . . it’s back to the kitchen to keep perfecting our recipe.

All the best,

The mobileStorm Team